Orders/Technical information: Phone order and technical information hours Monday through Thursday 8 am - 5 pm and Friday 8 am - 12 noon eastern time. No voice mail ever - just real people to help you in real time! Fax and e-mail anytime.
Pricing/shipping: All prices are subject to change without notice. Shipments are made via U.S. Mail, UPS, Federal Express, Purolator and DHL. Contact factory for current shipping rates.
Payment: We accept VISA, Mastercard and C.O.D. orders. Orders may also be prepaid. Allow 1-2 weeks for personal checks to clear. Open account is extended to firms that have a good published credit rating. Request a credit application. Terms are NET 30 days and a 1-1/2% per month carrying charge will be applied to past due accounts. All orders are shipped C.O.D. until credit is approved. Firms please use company purchase order.
Foreign orders: Foreign orders accepted from most countries. Contact factory for shipping options and costs. Most foreign orders will require prepayment. Contact factory for payment terms.
Quotations: We will gladly quote on quantities of items listed in this brochure. Quotes are valid for 30 days.
Special orders: Merchandise that is special ordered will not be authorized for return, and is not cancelable. Special terms of payment may apply.
Taxes: Connecticut residents must add 6% sales tax unless a valid tax exempt certificate is on file with our office.