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Orders/Technical information: Phone order and technical information hours Monday through Friday 8 am - 5 pm. If we are unavailable please leave a message and we will return the call promptly. E-mail anytime.
Pricing/shipping: All prices are subject to change without notice. Shipments are made via USPS, UPS, Federal Express and DHL. Contact factory for current shipping rates.
Payment: We accept major credit cards and PayPal. Orders may also be prepaid. Allow 1-2 weeks for personal checks to clear. Open account is extended to firms that have a good published credit rating. Request a credit application. Terms are NET 30 days and a 1-1/2% per month carrying charge will be applied to past due accounts. All orders are shipped on a credit card until NET 30 credit is approved. Firms please use a company purchase order.
Foreign orders: Foreign orders accepted from most countries. Contact factory for shipping options and costs. Most foreign orders will require prepayment. Contact factory for payment terms.
Quotations: We will gladly quote on quantities of items. Quotes are valid for 30 days.
Special orders: Merchandise that is special built will not be authorized for return, and are not cancelable. Special terms of payment may apply.
Taxes: Connecticut residents add 6.35% sales tax unless a valid tax exempt certificate is on file with our office.
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